New Customer Info
Updated 8/7/21
Do not ask us about growing in anyway. If you do your order will be cancelled.
HSF does not give growing info of any kind.
No Shipping to Idaho & Georgia.
New Customers: Please read before you order & before you e-mail us.
We may not answer your e-mail if it is covered here or on other pages.
We receive many e-mails often about this info from New Customers .
That takes up a lot of time. So please read this info.
HSF: Answers e-mails & send invoices between 6am to 6pm EST 7 days a week.
HSF: Use e-mail invoicing for all our payment methods.
We do this to keep Fraud & BS out.
Please read the Payment - FAQ & Sales pages for more info.
Do Not Send HSF any moneys till you receive your e-mail invoice.
If you do we will send it back. This prevents any mix-ups.
After you pick your payment type & order. Please read the conformation e-mails.
They have all info you may need to know.
Shipping: Most orders ship USPS 3 day shipping.
When no shipping rules are in place.
Most orders ship within 3 work days of payment.
Shipping Note: ( Winter Rules ) From 11/1 to 4/15 each year. ( Or as needed )
HSF will only ship out orders Mondays, Tuesdays & Wednesdays with heat packs added.
( Or as needed )
Because of temperature reasons.
We Do this because we care.
Returns & Refund Policy
HSF: do not take Returns because the nature of the items. Nor do we do Refunds.
HSF: Do our best to over deliver on every order.