New Customer Info
Do not ask us about growing in anyway. If you do your order will be cancelled.
HSF does not give growing info of any kind.
No Shipping to Idaho & Georgia.
New Customers: Please read before you order & before you e-mail us.
We may not answer your e-mail if it is covered here or on other pages.
We receive many e-mails often about this info from New Customers .
That takes up a lot of time. So please read this info.
HSF: Answers e-mails & send invoices between 6am to 6pm EST 7 days a week.
HSF: Use e-mail invoicing for all our payment methods.
We do this to keep Fraud & BS out.
Please read the Payment - FAQ & Sales pages for more info.
Do Not Send HSF any moneys till you receive your e-mail invoice.
If you do we will send it back. This prevents any mix-ups.
After you pick your payment type & order. Please read the conformation e-mails.
They have all info you may need to know.
Shipping: Most orders ship USPS 3 day shipping.
When no shipping rules are in place.
Most orders ship within 3 work days of payment.
Shipping Note: ( Winter Rules ) From 11/1 to 4/15 each year. ( Or as needed )
HSF will only ship out orders Mondays, Tuesdays & Wednesdays with heat packs added.
( Or as needed )
Because of temperature reasons.
We Do this because we care.
Returns & Refund Policy
HSF: do not take Returns because the nature of the items. Nor do we do Refunds.
HSF: Do our best to over deliver on every order.